Attendance Management SOP
Shift & Roster Management SOP
Leave Management SOP
Overtime & Comp-Off SOP
Work From Home / Remote Work SOP

Attendance Management SOP

Purpose: To establish a standardized system for tracking employee presence, punctuality, and working hours to ensure productivity and payroll accuracy.

Key Rules:

• All employees must record daily attendance via the designated method (biometric, HRMS, card swipe).

• Standard working hours are [e.g., 9:00 AM to 6:00 PM].

• Late arrivals, early departures, and unauthorized absences are tracked and may trigger disciplinary action.

• Managers must review and approve their team's attendance records by a set deadline each pay period.

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Shift & Roster Management SOP

Purpose: To ensure fair, efficient, and transparent planning and assignment of work shifts to meet operational needs.

Key Rules:

• Shifts and rosters are planned and published by the department head at least [e.g., two weeks] in advance.

• Employees must acknowledge receipt of their published roster.

• Shift change requests must be submitted formally and require manager approval and a swap with a qualified colleague.

• Specific rules govern night shifts, including applicable allowances and mandated rest periods.

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Leave Management SOP

Purpose: To provide a clear and consistent framework for employees to request time off and for managers to approve it, balancing individual needs with business continuity.

Key Rules:

• All leave requests must be submitted in advance via the HRMS/leave application form.

• Requests require prior approval from the direct manager and HR (for certain leave types).

• Different leave types (Earned/Paid, Sick, Casual, Maternity/Paternity) have specific eligibility, notice periods, and documentation requirements.

• Leave balances and history are accessible to employees via self-service.

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Overtime & Comp-Off SOP

Purpose: To regulate the authorization, compensation, and management of work performed beyond scheduled hours.

Key Rules:

• Overtime must be pre-approved in writing by the manager.

• Eligible employees may receive monetary overtime pay at the statutory rate or a compensatory off (Comp-Off) day.

• The choice between pay and Comp-Off must be indicated during approval.

• Comp-Off must be availed within [e.g., 60 days] of accrual.

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Work From Home / Remote Work SOP

Purpose: To define eligibility, expectations, and protocols for employees working outside the primary office to ensure productivity, security, and accountability.

Key Rules:

• Remote work may be formal (for eligible roles) or ad-hoc (with prior approval).

• Employees must have a dedicated, secure workspace and adhere to core working hours/availability.

• All company data security and IT policies apply. Use of VPN and approved communication tools is mandatory.

• Managers are responsible for setting clear deliverables and maintaining regular check-ins with remote team members.

HR SOPs - TIME, ATTENDANCE & LEAVE SOPs

HR SOPs - TIME, ATTENDANCE & LEAVE SOPs

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